Ram V Chary Highlights How Informal Networks Drive Innovation Beyond the Org Chart

 

Ram V Chary Explains Why Innovation Often Flows Through Informal Channels, Not Just the Org Chart

When examining how companies innovate and execute effectively, it’s easy to focus on formal structures, titles, teams, and reporting lines. But Ram V Chary points out that some of the most impactful decisions and creative ideas flow not through the org chart but through informal networks. These are the unofficial relationships and trust-based interactions that naturally form across departments and hierarchies.

These networks consist of peer groups, mentors, cross-functional allies, and social bonds that bypass red tape. Unlike formal structures, they are fluid and adaptive, making them fertile ground for ideation, problem-solving, and fast decision-making. In fast-paced industries, these informal connections often drive innovation more quickly than official processes allow.

 Innovation Thrives in Trust-Based Networks

Innovation demands speed, risk-taking and collaboration traits that flourish in trusted, informal environments. Employees who have an informal rapport are more likely to share untested ideas or challenge assumptions with those with whom they have an informal rapport. These “invisible teams” allow for rapid iteration without the fear of judgment that can come with rigid corporate hierarchies.

Because innovation doesn’t always follow protocol, the ability to tap into these networks can be a competitive advantage. Leaders who encourage informal connections across functions, whether through cross-training, internal forums or non-hierarchical project teams, create a culture where ideas can emerge and spread organically.

Execution Benefits from Backchannel Collaboration

Informal networks also play a critical role in execution. When time is tight, or decisions need to bypass bureaucratic slowdowns, employees often lean on their trusted internal contacts. These quiet collaborations can fill gaps that the formal org chart leaves open.

A marketing manager who has a strong informal relationship with someone in product development might resolve a misalignment in hours rather than waiting through formal approval cycles. Such agility in execution is increasingly vital as businesses strive to stay responsive in unpredictable markets.

Mapping and Supporting Informal Influence

Forward-thinking organizations now recognize the value of mapping their informal networks using tools like organizational network analysis (ONA). This data reveals not who holds power on paper but who others turn to for advice, help or inspiration. These internal influencers often wield far more practical authority than their titles suggest.

By identifying and supporting these connectors, whether through recognition, development programs or inclusion in strategy sessions, companies can strengthen execution and tap into the true nerve center of innovation. It helps prevent bottlenecks and ensures that no single individual holds disproportionate influence in a silo.

Informal Networks as a Strategic Lever

Companies best positioned for long-term success understand both the formal and informal architectures within their business. By strategically leveraging informal networks, leaders can unlock new pathways for growth, enhance coordination, and cultivate a culture where agility and creativity thrive.

Ultimately, the lines on the org chart matter, but the relationships that form between them often matter more. These quiet but powerful connections influence how work gets done, how fast innovation happens, and how well businesses can adapt. Ram V Chary encourages leaders to look beyond structure and into the human fabric of their organizations, the true engine of innovation and execution.